FAQ

FREQUENTLY ASKED QUESTIONS

EMAIL Questions

How do I sign in to my university electronic mail (e-mail) box ?

Step 1: Open a web browser, and type in the URL address gmail.com

Step 2: enter your e-mail address (eg:firstname.lastnme.regnumber@unn.edu.ng)(sam.alabi.7865@unn.edu.ng) and for staff (eg: firstname.lastname@unn.edu.ng) (sam.alabi@unn.edu.ng) and click next.

Step 3: Enter your password, and click next.

How do I get my login details to the university’s wireless network (WiFi/Hotspot)?

Step 1: Open a web browser, and type in the URL address www.gmail.com

Step 2: enter your e-mail address (eg:firstname.lastnme.regnumber@unn.edu.ng)(sam.alabi.7865@unn.edu.ng) and for staff (eg: firstname.lastname@unn.edu.ng) (sam.alabi@unn.edu.ng) and click next.

Step 3: Enter your password, and click next.

Step 4: From your inbox, compose a mail and send to this address ( oncall@unn.edu.ng ) and send a request for your login details. Within 24 hours, the details would be sent to your box.

If I forget my wifi login details, what should I do ?

Step 1: Open a web browser, and type in the URL address www.gmail.com

Step 2: enter your e-mail address (eg:firstname.lastnme.regnumber@unn.edu.ng)(sam.alabi.7865@unn.edu.ng) and for staff (eg: firstname.lastname@unn.edu.ng) (sam.alabi@unn.edu.ng) and click next.

Step 3: Enter your password, and click next.

Step 4: go to the search bar and type in the word “hotspot”. A mail from the user engineer oncall should come out with your login details.

If I forget my login details to my emails box?

Please visit our office at MIS building with a form of identification and ask for an administrator’s attention to help you retrieve your details.

NETWORK Questions

Alvan Zone: (Chidi)

Danfodio Zone: (Vitalis)

ICT zone: (Onyekachi

Ezeopi zone: (Charles

Abuja zone: (Chukwuma)

CARVA zone: (Chidubem)

MIS zone: (Victor)