BASIC INFORMATION WHILE SENDING EMAILS TO RESOLVE ISSUES
This is to notify all UNN students that henceforth all mails sent to firstname.lastname@example.org for issues resolution must come with the following basic information before it will be attended to.
- Matric number/Jamb Reg number
- Summary of the problem with the error message. Eg We do not want mails like I cannot register my courses, rather say I tried registering my courses but got an error message “you may not have paid school fees for the session”.
Thank you for cooperating with us.
ICT Customer Service Team.