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Basic Information While Sending Emails To Resolve Issues

BASIC INFORMATION WHILE SENDING EMAILS TO RESOLVE ISSUES

 

This is to notify all UNN students that henceforth all mails sent to customerservices.ict@unn.edu.ng for issues resolution must come with the following basic information before it will be attended to.

 

  1. Name
  2. Matric number/Jamb Reg number
  3. Department
  4. Level
  5. Summary of the problem with the error message. Eg We do not want mails like I cannot register my courses, rather say I tried registering my courses but got an error message “you may not have paid school fees for the session”.

 

Thank you for cooperating with us.

 

ICT Customer Service Team.